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Documentation Database
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MAC address instructions

Windows Instructions:
  1. Click Windows Start or press the Windows key.
  2. In the search box, type cmd.
  3. Press the Enter key.
    A command window displays.
  4. Type ipconfig /all.
  5. Press Enter.
  6. A physical address displays for each adapter. The physical address is your device’s MAC address.

Step by step video showing how to locate physical mac address:

Linux Instructions:
  1. Open a terminal.
  2. Type ifconfig -a and press Enter. -> HWaddr or ether or lladdr is the device's MAC address. If this does not work or if you are not able to find the MAC address, please consult the vendor's documentation or man pages for assistance.

(MAC address should be submitted as 12 hexadecimal characters with "-" in-between. E.g. - "01-02-03-04-05-06")
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